The production time varies based on the complexity of the personalization, but typically takes 2-3 business days. Delivery time depends on your location and shipping method selected. We offer expedited options for urgent orders.

For text personalization, we need the exact spelling of names, dates, or messages you want to include. For photo personalization, we require high-resolution images (300 DPI or higher). Our design team will guide you through the process.

Yes, we offer volume discounts for corporate orders, wedding parties, and other bulk purchases. Contact our sales team with your requirements, and we'll provide a customized quote with special pricing.

Absolutely! We provide digital proofs for all personalized items before production begins. This allows you to review and request changes to ensure the final product meets your expectations.

Due to the custom nature of our products, we typically don't accept returns unless there is a manufacturing defect or error on our part. We thoroughly check all items before shipment to ensure quality and accuracy.